Ferenc Roman
Technical Support Engineer at Verint
Based in Budapest, Hungary
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Seniority
Staff
Department
Information Technology
Location
Budapest
Industry
Software Development
Company size
4.2K
Contact information
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f•••••••@verint.com
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Background
About Ferenc Roman
10 years of IT Support activity in AVAYA / NICE / CISCO IPT environment- Responsible for NICE recording solution. Direct experience with training and quality improvement planning- Member of multinational support team for standard and bespoke projects for AVAYA Aura and Cisco Collaboration environment- Good understanding of multisite IPT environment for Call Centers. Goals: further development of private skills in the customer services/telecommunication solutions. Specialties: NICE, Avaya Aura, Cisco Collaboration
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