Ferman C. Lewis

Background

About Ferman C. Lewis

A leader that understands the importance of customer focus, risk reductions and optimizing performance to reduce cost. A manager that cultivates and develops interpersonal skills that grow and maintains a healthy work environment to increase team member moral. Focused on developing leaders that succeed by positive influence that leads teams to perform at high levels to meet set KPIs. Leadership background in managing in the Banking arena, Inbound/Out bound Call Centers, Collections/Small Claims, Risk Management, Electronic Remittance Processing and Cash Vault/Cash Management operations. I have five plus years’ experience managing Profit & Loss Models, Labor Cost and process lean strategies to increase operational performance. I promote team building at all levels using clear constructive communications and I champion inclusion at all levels of the corporation.