Fernand Rufin Preira

Background

About Fernand Rufin Preira

Installed Base Analyst (at Cisco) November 2019 – May 2020 - Managing renewal contracts for CISCO’S software and services - Ensuring the negotiation of overall renewals - Monitoring quote creation, prepare customer’s meetings and make sure all contracts are close on time - Engaging with account managers to define renewal and up-sell proposals - Identifying growth opportunities - Defining and perform risk assessments for all contracts, products and services - Ensuring closing for all renewal activities by leading CISCO’S Customer & Partner team - Building strong relationships with Customer Decision Makers in order to guarantee their objectives Scrub & Quote Specialist for Security Renewals - IBLM Team (at Cisco) August 2018 – October 2019 - Support Customers, Partners and Sales by delivering Actionable and Accurate Install Base Data to the right people at the right time - Responsible for following up on requests and solving them according to their urgency - Execute and give support to Operational Deal Management - Covered Market: EMEAR Distribution Operations Manager (at Cisco) November 2016 – July 2018 - Operational contact Sales ensuring and promoting the alignment of Central distribution facilities and sites - Provide guidance in matters of complains, orders, returns - Prepare operational reviews and monitor performance - Follow the specific questions of the country Team - Manage compliance of the Central and Local distribution processes - Analyze the resellers´ escalations and the distribution Policy queries - Disclose the communication distribution and support program - Covered Market: France Virtual Partner Account Manager (at Cisco) February 2016- October 2016 - Cisco Channel main contact for strategic Partners - Drive growth through adoption of the most profitable channel programs (rebates, incentives, etc.)- Partner enablement, development, consulting and business planning - Supporting Cisco Specialization and Certification specialist - Channel program and promotions specialist - Covered Market: France Pre-Sales Team (at Cisco) February 2012 – January 2016 - Responsible for answering consults and generating leads from inbound calls, chats, web forms and outbound calls - Covered Markets: France, French-speaking countries: Switzerland, Belgium, Luxembourg and former French colonies Apple Technical Advisor August 2011 – January 2012 - Providing Technical Support to Apple users - Covered Market: France