Fernanda Martins
Customer Service Agent (Portuguese Speaking) at Betclic Group
Based in Saint Paul's Bay, Malta
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Seniority
Staff
Department
Customer/Client Service
Location
Saint Paul's Bay
Industry
Technology; Information and Internet
Company size
1.5K
Contact information
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f•••••••@betclicgroup.com
Phone
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Background
About Fernanda Martins
I have over ten years of experience in communication and journalism within the healthcare sector, coupled with a postgraduate degree in cultural management. Currently, I serve as a clinical studies coordinator, a role that leverages my skills in research, organization, attention to detail, and spoken English. My objective is to contribute to the advancement of science and medicine by collaborating with qualified professionals dedicated to excellence and ethics. Until May 2023, I was responsible for screening potential patients for enrollment in over 17 studies across various medical specialties, including acute diseases, rheumatology, neurology, proctology, hematology, nephrology, gastroenterology, immunology, psychiatry, and virology. In addition, I provided support to other study coordinators in documentation, material organization, scheduling visits, and addressing other needs. In this role, I utilized my communication skills, attention to detail, and spoken English proficiency to interact effectively with patients, physicians, and study sponsors.
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