Fernando Chica

Background

About Fernando Chica

Currently, as a Customer Assurance Engineer, I lead initiatives focused on continuously improving customer experience, applying analytical methodologies and advanced technical knowledge. Throughout my career, I have held key roles such as Diagnosability Lead and Quality Engineer, where I implemented solutions to enhance operational efficiency and product reliability. My academic background in Electronics Engineering and Industrial Organization from Universitat Politècnica de Catalunya, complemented by an Global Executive MBA, this combination allows me to integrate both technical and strategic perspectives into decision-making processes. I have consistently combined professional responsibilities with ongoing education, pursuing advanced studies while working. This balance has strengthened my ability to connect theoretical knowledge with practical application, adapting to the dynamic demands of the technology sector. I also bring international experience, having worked for +1year in Minnesota, USA, as a Q-Lead for the large-format printer team—an assignment that broadened my global outlook and reinforced my leadership skills in multicultural environments.