Fernando Frederick
Technical Support Manager at Commify
Based in Barcelona, Spain
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Seniority
Manager
Department
Information Technology
Location
Barcelona
Industry
Telecommunications
Company size
348
Contact information
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f•••••••@commify.com
Phone
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Background
About Fernando Frederick
IT Consultant with 10+ years of experience managing teams and helping customers with Integration, troubleshooting, diagnosis, and debugging. Keen advocate of leadership by example. Extensive working experience in IT service management, CPaaS, SaaS, People management, Coaching, agile methodology, data-driven decision-making, APIs, SQL, System Administration, AD, AWS, Datadog, Jira, Miro, Atlassian suite, Google workspace and Microsoft suite. Polyglotism (mainly English, French & Spanish) and Intercultural intelligence. Currently managing an international team of technical support analysts to deliver top notch technical support, API integration, problem solving, Dev help in EU, UKI & AU at Commify where we help making business communication brilliant offering multichannel messaging services (SMS/RCS, Whatsapp, email and more)
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