Fernando Ramirez

Background

About Fernando Ramirez

Ambitious Assistant Branch Manager with over 16 years of successful experience in positions of increasing responsibility and duties. As a highly motivated, experience banking and sales professional, I utilize my experience and knowledge in banking, sales, management and superior client service experience by contributing to the success of my team and driving business development professional who effectively builds loyalty and long term relationships with customers while consistently meeting or exceeding sales targets and customer expectations. I'm responsable for the day to day branch operations, management of customer service and coach the staff. Provides sales leadership and guidance to team. Monitors service and sales quality levels and mentors staff to achieve goals. Perform a variety of complex duties to serve customers/prospects by providing excellent customer service with the highest degree of accuracy and professionalism, while fully exploring customer needs and providing appropriate products and services. Responsable for scheduling, annual performance reviews and disciplinary actions for staff under the guidance of the Branch Manager.