Fess Whitaker

Background

About Fess Whitaker

Quickly identify problems, develop action plans that consistently decrease potential risk and prevent loss for the company. • Versatile leader often approached for advice by managers in other business lines because of strong operations background and credibility. • Strong partnerships with state and federal law enforcement agencies and pharmacy board inspectors ensure quick resolution to theft and dishonesty issues with minimal loss to the company. • Appropriately responds to sensitive issues. Actions always correspond with best interest of company from a legal and ethical standpoint. • Significant experience managing crisis situations and designated as first point of contact. • Adapt investigation, interviewing and interrogation techniques to current situation with excellent results. • Support human resource investigations by collecting and analyzing information dealing with unfair work practices, harassment, falsifying documentation and advised course of actions. • Recognized as an expert resource and consultant for inventory and audit processes. • Successfully opened 30 stores in a new market during a five year period while managing all aspects of loss prevention in 44 stores in my regularly assigned districts. Trained and mentored new managers who successfully transitioned into district roles as the market grew. • Proactive training of Loss Prevention personnel to reduce liability to the company. As a result, no litigation was initiated toward the company. • Operations Management experience.