Fidelis Duru
IT Support Technician at Flaconi
Based in Berlin, Germany
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Seniority
Staff
Department
Information Technology
Location
Berlin
Industry
Online and Mail Order Retail
Company size
511
Contact information
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f•••••••@flaconi.de
Phone
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Background
About Fidelis Duru
I am an IT professional with experience and skills in cyber-security, hardware/software support, technical support, and customer service. I am a detail-oriented individual who thrives in client-facing environments. I have a passion for customer service with a focus on the technical side of things. Through many years of experience in service and technical support, I have honed the ability to identify problems and provide a fitting solution via different support channels (phone, e-mail, chat, and online community) while maintaining customer satisfaction. I am currently training and developing knowledge and skills in Project management and Data science.
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