Filip Borgman
Customer Care Manager at Fedex
Based in Malmo, Sweden
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Seniority
Manager
Department
Customer/Client Service
Location
Malmo
Industry
Freight and Package Transportation
Company size
194K
Contact information
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f•••••••@fedex.com
Phone
5 credits+46 ••• •••• ••••
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Background
About Filip Borgman
I have been working in the logistics industry for more than 8 years. I have been a leader for the last 4 years and has developed a lot over the years. Right now I am the Supervisor for FedEx Swedish and Norwegian Dedicated Customer Care that handles all inquiries from the companies biggest customers. I my role I manage a team of 15 employees and are responsible for the day to day work, scheduling and everything that comes with personnel responsibility. Me and my supervisor colleagues are responsible for the KPI´s of the contact center, coaching team members and driving projects that will improve our teams working routines.
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