Fiona Barefoot

Background

About Fiona Barefoot

Experienced, dynamic, and highly organised Client Relationship and Insights Manager with a strong background as a Senior Bid Manager (APMP qualified).With over 20 years’ experience across public and private sectors—including engineering, environmental disciplines, and the nuclear industry — I specialise in turning client feedback into actionable insights that enhance customer experience and drive strategic improvements.I lead client listening programmes that uncover what we do well, where we can improve, and how we can grow trusted partnerships. My approach is rooted in genuine curiosity, strategic thinking, and a commitment to delivering meaningful outcomes.Core strengths include:Strategic business developmentCollaborative relationship buildingSector and market growth strategyKey account management and deliveryInternal and external stakeholder engagementOutside of work, I serve as a primary school governor — bringing private sector rigour and insight into a public sector setting. It’s a rewarding and eye-opening experience that continues to broaden my perspective.