Firas Mohammed

Background

About Firas Mohammed

I am an execution-focused operations and programs leader who thrives at the intersection of strategy, structure, and scale. My career has been built on one guiding principle: turning vision into systems that work. From subscription device programs with iStyle and Virgin to customer centric operations in fast growing environments, I specialize in designing operating models that drive accountability, data driven decision making, and measurable business outcomes.Over the past several years, I have led transformation initiatives that streamlined complex workflows, built cross functional dashboards, and reduced operational friction across markets in the UAE and beyond. At Zension Technologies, I helped translate a fast-moving subscription concept into a scalable business reality by establishing standard operating procedures from delivery to AppleCare+ claims and training teams to perform with precision. At Revibe, I drove expansion readiness for new market launches, optimized customer operations, and helped elevate satisfaction from 65 percent to over 90 percent within a year through structured processes and data backed insights.I see operations not as routine management but as a living system that evolves with business growth. Whether leading teams through organizational change or aligning senior leadership around shared metrics, I focus on creating clarity where complexity exists. My approach blends analytical thinking with empathetic leadership, ensuring teams stay motivated, customers feel heard, and strategies translate into consistent performance.Looking ahead, I am exploring leadership roles where execution, structure, and innovation meet, including Chief of Staff, Strategy and Operations Lead, and Business Operations Director positions across technology, SaaS, fintech, and digital ecosystems. I am also open to connecting with founders and investors as I continue building my own startup focused on operational efficiency and digital transformation.If you are scaling a business, optimizing systems, or investing in operational excellence, let us connect and start a conversation that leads to impact.