Firda C.
Customer Service Operations Business Development Operations Team at Hsb Investasi
Based in Jakarta, Indonesia
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Seniority
Other
Department
Other
Location
Jakarta
Industry
Financial Services
Company size
95
Contact information
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f•••••••@hsb.co.id
Phone
5 credits+62 ••• •••• ••••
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Background
About Firda C.
Detail-oriented Customer Service Operations professional with over 3 years of experience supporting service performance, customer interactions, and operational processes in financial services. Skilled in handling customer inquiries, account verification, transaction support, and cross-functional coordination to ensure smooth service delivery and compliance with internal procedures. Experienced in operational reporting, process improvement, and customer retention initiatives. Able to work independently while collaborating effectively with Sales, Finance, and Compliance teams to enhance customer satisfaction and operational efficiency.
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