Firdaousse Badoud

Background

About Firdaousse Badoud

Master's Student in Financial Services Management | Business Development Enthusiast | Skilled in Data Analysis, Customer Relations & Process Optimization As a Master's student in Financial Services Management at Hochschule Kaiserslautern, I am passionate about leveraging my skills to drive business success and create seamless customer experiences. Currently, in my role with Metro Markets GmbH, I bring a strategic focus to business development, specializing in data consolidation, issue resolution, and cross-functional coordination for after-sales service enhancement. My experience spans multiple industries—from digital marketing to administration and procurement—enabling me to bring a versatile perspective and robust problem-solving skills. Previously, I contributed to SAP data management and procurement optimization at CompuGroup Medical SE & Co. KGaA, where I focused on data accuracy and compliance-driven sourcing activities. Additionally, my digital marketing internship with Carrefour honed my ability to analyze market trends and support customer loyalty strategies. Key Skills: Data Analysis & Reporting (Microsoft Office, MySQL) Customer Relationship Management (HubSpot, Freshdesk) Process Improvement & Issue Resolution SAP & Procurement Systems Auditing & Management Control Languages: Arabic (Native), French (C1), English (C1), German (B2) I’m always open to connecting with industry professionals, exchanging insights, and exploring innovative solutions. Feel free to reach out!