Firdous Ahmad
Team Lead at Ebixcash
Based in Gautam Buddha Nagar, India
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Seniority
Manager
Department
General Business & Management
Location
Gautam Buddha Nagar
Industry
Financial Services
Company size
2.1K
Contact information
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f•••••••@ebixcash.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Firdous Ahmad
Over 05 years of total experience in the operations. Managing the team to handle end-to-end daily operations including onboarding new drivers, training, dispatch, support, and ratings. Expanded Outstation Taxis Operations on Pan India Level, established presence in more than 100 cities within 6 Months. Developed and maintained a driver classification matrix, classifying drivers based on tier, risk, and rating. Responsible for the launch of different categories (Airport Transfer, Hourly Rental-Local and corporate bookings) of services ensuring proper business volume from the partners by maintaining a good relationship and high customer rating of the fleet
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