Firman Permana
Front Desk Agent at Hilton Bandung
Based in West Java, Indonesia
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Seniority
Staff
Department
Operations
Location
West Java
Industry
Hospitality
Company size
304
Contact information
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f•••••••@••••••.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Firman Permana
With over 9 years of dedicated experience in front office roles, I have developed a strong expertise in guest services and administrative support. Starting as a phone operator and progressing to a front desk position, I have consistently demonstrated excellent communication skills, professionalism, and a genuine passion for assisting guests. My hands-on approach, attention to detail, and ability to handle diverse guest needs with empathy and efficiency have contributed to creating positive experiences and fostering guest loyalty. I am committed to delivering exceptional service and maintaining a welcoming environment.
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