Fitzroy Tait
Senior Manager Workforce Management at Ibex
Based in Jamaica
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Seniority
Manager
Department
Operations
Location
Jamaica
Industry
Outsourcing/Offshoring
Company size
26K
Contact information
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f•••••••@ibex.co
Phone
5 credits+1876 ••• •••• ••••
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Background
About Fitzroy Tait
My background includes analyzing staffing patterns and overall customer service functionality to maximize efficiency, productivity, and growth while accurately forecasting staffing needs and requirements. Furthermore, throughout my experience, I have become adept in coordinating a wide variety of responsibilities to optimize call center performance while demonstrating a steadfast commitment to enhancing customer service and satisfaction.
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