Flavia Gaudio

Background

About Flavia Gaudio

As a Customer Service Project Manager at Image Box Communications, I lead and coordinate the delivery of high-quality services to our clients, ensuring their satisfaction and loyalty. I have over two years of experience in this role, and I have successfully managed multiple projects involving data analysis, customer feedback, and process improvement. I have a strong background in working with startups, having previously served as a Procurement Manager at ARVORE Immersive Experiences and a Client Relations Specialist at Sundance Partners Ltd. In these positions, I developed and implemented effective strategies to optimize the procurement, contract, and relationship management processes, resulting in increased efficiency, cost savings, and customer retention. I also have an academic background in law and data science, which enables me to understand and solve complex problems from different perspectives. I am passionate about learning new skills and technologies, and I have obtained a Data Science Foundations certification from LinkedIn. I speak Italian, English, and Portuguese fluently, and I have lived and worked in different countries and cultures. My goal is to leverage my skills and experience to create value for clients and to contribute to the company's growth and innovation.