Flavio Luis Ribeiro

Background

About Flavio Luis Ribeiro

Professional with over 15 years' experience in pre-sales and IT solutions architecture, specializing in IT Outsourcing (EUC, NOC, Data Center, Full Outsourcing, Moving to Cloud, Hosting, among others) in Latin America. I currently lead the Managed Services pre-sales team at Service IT, and I am also responsible for expanding contracts in the installed base and developing new partnerships and manufacturers. At Service IT, we have grown by more than 80 Managed Services clients (new logos) and increased delivery capacity, with an increase in headcount from 250 employees to 800. Throughout my career, I have developed and implemented solutions that have resulted in winning proposals for major clients, such as Odontoprev (Full Outsourcing), Grupo Ultra (Command Center Operation, Batch Mesh, Workplace and Specialist Support), Banco Carrefour (DB Sustainability, Operating Systems and Batch Mesh), among others. Since 2018, I have achieved all annual targets, both individual and corporate. As a Latam, EMEA and USA Infrastructure Solutions Architect, I worked at STEFANINI for 4 years, where I was responsible for the development and architecture of IT solutions, including EUC, Full Outsourcing and Hosting. My duties included analyzing RFP/RFI/RFQ, designing solutions, defining schedules, investments and resources, as well as defending proposals in various Latin American countries. I won important contracts for clients such as TIM (Full Outsourcing), AMBEV (Service Desk and Field Services), Globosat (Monitoring), among others. In 2016, I was responsible for sales of R$51.8 million, exceeding the area's target. In 2015, we also exceeded the target, reaching R$32.7 million in sales. And in 2014, I worked on projects that totaled R$57.7 million in sales. Key competencies: Business Strategy Client Relationships Negotiation Data Analysis Innovation and Digital Transformation Service Management Leadership IT Technical Knowledge Solution Developmen Project Management