Flora Pagan

Background

About Flora Pagan

Give Financial and analytical support for health plan reimbursement Use systems and tools such as: Excel, SSI, DSS & Soarian to develop the database, queries and reports to evaluate previous and current health plans contracts. The use of these reports help all the financial areas to monitor the accounts and the performance of the providers contracts by identifying underpayments, no payments, denials and pending accounts. I have +10 years of experience in customer service. I have 5+ years of experience as office manager Knowledge in physician claim submission, collections and the appeal process. I have implemented systems that had helped my department to control and handle better the accounts so they can be processed in a timely matter. I analyzed, interpreted and evaluated AR accounts Knowledge in physician office field such as : Patient charts and documentations. HIPAA regulations. Medical terminology. Medical Insurance Policies and Patient eligibility Claim submission procedure. Account Receivable Problem Solving Trained staff to use Word, Excel, Power Point,Medent, Meditec, Soarian and other systems.