Florence Kapitole

Background

About Florence Kapitole

A hard working, highly detailed, quick-learner and result oriented professional with the following qualifications and strengths: • Recognized multiple times for customer service excellence with Brand Ambassador Awards for providing personalized and dedicated customer service. • Strong attention to detail with exceptional analytical and problem-solving skills • Bilingual communication skills, both spoken and written in both French & English; currently learning Spanish • Experienced in employee leadership, training and support • Demonstrated ability to cultivate positive rapport with customers through active listening • Ability prioritize and remain organized while multi-tasking • Adaptability and ability to work under pressure • Strong Interpersonal communication skills • Proficient in MS Office, Windows, Various web browsers