Florent Corre
Agent Relation Clientèle at Ratp Dev
Based in Brest, France
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Seniority
Staff
Department
Customer/Client Service
Location
Brest
Industry
Urban Transit Services
Company size
6.9K
Contact information
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f•••••••@ratpdev.com
Phone
5 credits+33 ••• •••• ••••
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Background
About Florent Corre
Agent Relation Clientel (ARC) au sein de Bibus Brest (groupe RATPdev)- Accueil téléphonique des clients Allo Bibus, Accemo et TAD - Planification des services Accemo et TAD - Traitement des réclamations clients (mail, téléphone, courrier)- Gestion de l’information en temps réel, en situation normale et perturbée - Informations dynamiques : SAEIV, messages sonores, INIMO - Alerte trafic sur le site internet, l'application, les réseaux sociaux (Facebook, Twitter, …)
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