Florian Meliard
Customer Success Manager at Semji
Based in Lyon, France
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Seniority
Manager
Department
Customer/Client Service
Location
Lyon
Industry
Software Development
Company size
77
Contact information
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f•••••••@semji.com
Phone
5 credits+33 ••• •••• ••••
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Background
About Florian Meliard
Avec une solide expérience en tant que Customer Success Manager et responsable d'équipe en B2C, je suis passionné par l'art de construire des relations professionnelles durables et fructueuses. Mon approche centrée sur l'humain et mon leadership motivant ont été les piliers de mon parcours professionnel. J'ai toujours été animé par la satisfaction client et la recherche constante de solutions innovantes. J'ai également une forte appétence pour la partie commerciale dans un rôle post-vente, qui m'enthousiaste car fait partie intégrante d'un suivi client réussi. Avec une véritable aisance linguistique en italien, anglais et français, je suis fier de ma capacité à communiquer à travers ces trois langues, tant aux niveaux professionnel que personnel. Je suis reconnu pour apporter une énergie positive et une attitude proactive dans tout ce que j'entreprends, ce qui contribue à créer un environnement de travail dynamique et stimulant. En dehors du travail, je suis un adepte des sports tels que la course à pied, le vélo de route, la natation, depuis peu le parapente, ainsi qu'un passionné de voyages! With solid experience as a Customer Success Manager and team leader in the B2C sector, I'm passionate about the art of building long-lasting, successful business relationships. My people-centered approach and motivating leadership have been the cornerstones of my professional career. I have always been driven by customer satisfaction and the constant search for innovative solutions. I also have a strong appetite for the commercial side of things in a post-sales role, which I find enthusiastic as it's an integral part of successful customer care. With genuine linguistic fluency in Italian, English and French, I'm proud of my ability to communicate fluently in all three languages, both professionally and personally. I'm known for bringing positive energy and a proactive attitude to everything I do, which helps to create a dynamic and stimulating working environment. Outside of work, I'm an avid sportsman - running, road biking, swimming and, more recently, paragliding - as well as a keen traveller!
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