Florin Anton

Background

About Florin Anton

Analytical and highly adaptable professional with extensive experience in enhancing IT operations across enterprise. Skilled in aligning end-user needs with long-term resolutions to complex IT challenges. Track record of success developing, deploying and evaluating systems aimed at improving quality and efficiency. Strong ability in leading across disperse geographical locations, large transition and integration projects, service design and drafting SLA's. Advanced expertise in data centre services management and execution, new services implementation, and integrated applications. Skilled trouble-shooter, continually focused on identifying, isolating and resolving technical issues; leveraging in-depth knowledge of the technical aspects and business processes to significantly increase revenue, customer perception and operational efficiency. Adept at improving customer support levels and analysing performance gaps to complete business interests, developing process improvement initiatives, implementing new technologies and providing a technical background to project managers in a complex manner. Possesses exceptional communication skills and diplomatic approach; work closely with Senior Directors from the Company; known as a promoter of best practice, ITIL framework and customer-oriented management services. Specialties: Project Management, Transition, Off-shoring, In & Out Sourcing, Languages, Communication, Technical Solutions Consulting