Fran Alonso
Senior Customer Service Representative - Portuguese & English at Penumbra, Inc
Based in Warsaw, Poland
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Seniority
Staff
Department
Customer/Client Service
Location
Warsaw
Industry
Medical Equipment Manufacturing
Company size
3.2K
Contact information
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f•••••••@penumbrainc.com
Phone
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Background
About Fran Alonso
A highly skilled and experienced Customer Service Representative, Cash Collector and Order Management Representative at a senior level within the IT and Health industries. Fluent in Spanish, Portuguese, and English, with professional experience working in all three languages across diverse and multicultural environments. Encompassing extensive knowledge and understanding of providing customer support and best practice through analytical thinking, software support and resolutions. Incorporating technical ability and full cooperation when working under pressure. I am a self-starter and excel at handling customer enquiries, policy changes, and resolving conflicts quickly. I am also deeply familiar with several computer software systems and adapt quickly to new programs.
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