Fran Denis

Background

About Fran Denis

I am a seasoned Senior Business Systems Analyst with over 20 years of Commercial Insurance experience. I have in-depth knowledge in both waterfall and agile methodologies. I have expertise in gathering, creating, analyzing, managing, prioritizing, validating and communicating system and user interface requirements. I have drafted and delivered training material for internal users. I am adept at interdepartmental coordination to maximize business functionality. I am the liaison between business and IT. I act as a subject matter expert for the business by providing system, form, rating and rule support. I am committed to professional development and welcome new challenges. I have experience working with people on all levels. I am hardworking and have a positive attitude. I enjoy working on a team and learning from others. Technical Knowledge: Conducting JAD sessions Documenting functional and non-functional requirements Experience in using MS Office, JIRA, RTC, Ratabase, Rally, Cucumber User Testing Researching defects