Fran Lange
Customer Success Manager at Facetheory Sustainable Skincare
Based in Sheffield, United Kingdom
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Seniority
Staff
Department
Customer/Client Service
Location
Sheffield
Industry
Retail
Company size
26
Contact information
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f•••••••@facetheory.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Fran Lange
Experienced Customer Service and Operations Manager skilled in leading high-performing teams and optimising order flow from placement to delivery. Expertise in managing social media orders, third-party logistics, courier partnerships, and customer review engagement to boost satisfaction and efficiency. Collaborative leader focused on cross-department alignment, quality assurance, and maintaining an engaging online presence. Passionate about driving operational excellence and exceptional customer experiences.
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