Frances Mihulec

Background

About Frances Mihulec

At Dreamclinic Massage, I contribute to finance, HR, and customer service operations as a Finance Department Specialist. My responsibilities include medical billing, accounts receivable, and maintaining accurate medical records. I support initiatives aimed at improving staff retention and reducing attrition, addressing challenges amplified during the pandemic. With an MBA in Information Systems from Emporia State University, I apply a data-focused approach to cost-saving strategies and profit optimization. My efforts include guiding communication platform adoption and developing remote admin teams. Additionally, certifications in Agile project management and non-technical data science skills enable me to contribute to cross-functional collaboration and organizational improvement.