Francesco Croce
Front Office Manager at Prague Marriott Hotel
Based in Apulia, Italy
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Seniority
Manager
Department
Operations
Location
Apulia
Industry
Hospitality
Company size
65
Contact information
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f•••••••@••••••.com
Phone
5 credits+39 ••• •••• ••••
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Background
About Francesco Croce
Responsible for ensuring and providing flawless, upscale, professional and high class guest service experience. Analyzing customer feedbacks and providing strategic directions to continuously improve overall rating. Responding to guests’ needs and anticipating their unstated ones. Responsible for greeting customers upon arrival, overseeing check-in and check-out procedures, including reservations and financial transactions.
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