Franchesca Moncada

Background

About Franchesca Moncada

A possible rewritten summary is:With a B.A. in Mass Communication/Media Studies from Florida International University, I have developed skills in data analysis, research, and organizational communication, which I apply to my customer success roles. I am bilingual in English and Spanish, which enables me to communicate with diverse customers and stakeholders effectively.As a Customer Success Manager at CompanyCam, I helped clients achieve their business goals and improve their online presence with effective marketing strategies. I increased customer engagement, retention, and visibility in website searches, resulting in dramatic sales growth and client satisfaction. I am passionate about building relationships, cultivating partnerships, and growing businesses with my customer service, sales, and data skills.