Francis Bennett
Help Desk Manager at Alaska Northstar Resources
Based in Owings Mills, United States
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Seniority
Manager
Department
Information Technology
Location
Owings Mills
Industry
Defense and Space Manufacturing
Company size
105
Contact information
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f•••••••@aknorthstar.com
Phone
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Background
About Francis Bennett
I am an experienced IT professional with an extensive help desk support and infrastructure management background. Over the past decade, I have held various roles, including Help Desk Manager, Infrastructure Lead Administrator, and Senior Help Desk Specialist. My roles have involved creating and managing user accounts, providing customer support for government organizations, and developing policies to improve SLA metrics. I am adept at maintaining a positive environment and enhancing customer satisfaction.
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