Francis Ng

Background

About Francis Ng

I have 13 years of total experience supporting healthcare software, with 8 years in driving the implementation and adoption of medical software across 30+ sites in Canada. Within my 8 years of customer-facing support, I have helped clients save over $1M a year by providing effective implementation, training, and ongoing support, while ensuring their business's operational needs are met. I have extensive experience in translating business and operational needs into technical requirements, implementation and testing of both Electronic Health Record Systems and speech recognition systems, adult education, and extensive experience working in electronic health record systems such as Meditech, Cerner, and Epic.