Francisco Urena
Head of Guest Relations at Luxury Rentals Miami Beach
Based in Miami Beach, United States
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Seniority
Manager
Department
Operations
Location
Miami Beach
Industry
Hospitality
Company size
33
Contact information
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f•••••••@luxuryrentalsmiamibeach.com
Phone
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Background
About Francisco Urena
With over 10 years of hospitality industry experience, I am a Hospitality Leader and a Hotel Operations Manager-General Manager, in Miami Beach, Florida. My mission is to deliver exceptional guest service, optimize financial performance, and foster a positive work culture for my team.I have a proven track record of exceeding budget targets, implementing cost-saving strategies, restructuring department goals and standards, and increasing guest satisfaction scores across multiple properties. I have also successfully managed the hotel operations during the closure for renovation, demonstrating my adaptability, resilience, and leadership skills. I am passionate about creating memorable experiences for guests and empowering my staff to achieve excellence.
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