Franco Messone

Background

About Franco Messone

I am a seasoned business professional with 5+ years of team leadership and customer service experience in the transportation and medical sectors. Recognized for demonstrating a natural aptitude for implementing innovative strategies to drive satisfaction and retention, as well as for executing tasks efficiently while providing outstanding customer service. Professional focal points include strategy development, team leadership, client relationship development, sales operations, marketing management, market analysis, administrative support, cross-functional team collaboration, technology solutions, and project management. Delivering superior administration on the latter areas of expertise requires the utilization of effective communication skills, negotiation skills, as well as business acumen, and resource management to support efficiency and maximum returns. I am a current Flight Service Duty Manager with American Airlines. Under my leadership, I drive optimized daily operations to focus on delivering outstanding service to our flight attendants. I also ensure compliance with all federal, state, and local regulations. In addition, I liaise with stakeholders, internal teams and customers to ensure the company’s support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, motivated managerial expert who can be relied on to offer superior solutions that deliver measurable results. I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect. I am currently pursuing new opportunities and can be reached through this profile.