Franco Pepe
Service Manager at Kolzer
Based in Cernusco sul Naviglio, Italy
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Seniority
Manager
Department
Operations
Location
Cernusco sul Naviglio
Industry
Industrial Machinery Manufacturing
Company size
19
Contact information
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f•••••••@kolzer.com
Phone
5 credits+39 ••• •••• ••••
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Background
About Franco Pepe
Field Service Engineer/Team Leader responsible for troubleshooting, installation, maintenance and service on Pvd Vacuum machine.Maintaining daily communication with Client Service Engineer, where applicable, and customers directly to ensure resolution and proper follow-up, leading to customer satisfaction. Sharing knowledge and coaching other members of the Service team. SKILLS Planning And Scheduling, Problem Solving, Communication, Listening And Probing. Trouble Shooting, Building, Customer Rapport, Spare Part, Inventory Management.Reading and knowledge of vacuum instrumentation, vacuum pumps including (dry pumps, diffusion pumps, vane pumps). Reading and detecting vacuum leaks with helium detector. Processer on metallization, sputtering and Pvd machines. Sono un Tecnico installatore,collaudatore e manutentore, faccio assistenza online e presso i clienti in tutto il mondo, di impianti industriali per rivestimenti in vuoto di sistemi PVD. Sono responsabile del service. So utilizzare,leggere strumentazione di vuoto e abile nel problem solving. Lavoro in gruppo, individuale e Team leader. Esperienza nel settore 20 anni.(+39) 3481318016 franco.lara@hotmail.it Via Mameli 23 20063 Cernusco S/N (MI)
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