Frank Addonizio
Equipment Manager at Transdev
Based in Boston, United States
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Seniority
Manager
Department
Operations
Location
Boston
Industry
Urban Transit Services
Company size
14K
Contact information
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f•••••••@transdev.com
Phone
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Background
About Frank Addonizio
Experienced Customer Service Manager for Class 1 Passenger Service Railroad in Boston, MA. Additional experience in High Tech Industry managing Field Support, Desk Side, Call Center, Professional Services Manager. Effectively managing in customer facing, highly visible mission critical environments. Some past and current responsibilities included managing 41 Union Customer Service Agents, 57 Support Center Analysts, developing and managing proactive, reactive technical support and consulting programs/offerings. Manage customer issues. FEMA NIMS Qualified. Six Sigma Green Belt training.
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