Frank Ambrusko

Background

About Frank Ambrusko

As a Global Client Relations Manager, I leveraged my 15+ years of global management expertise and my credentials in the financial services sector (banking and accounting), service desk, and IT infrastructure to deliver world-class customer service and support to internal and external clients in various regions and industries. Specifically, I worked at the Federal Reserve Bank of Atlanta, part of the central bank of the United States, from Sep 1997 to Jun 2010. Also, I worked at Flexport, a leading logistics platform for global trade, from Jun 2021 to Oct 2023, just to name a few. In my previous roles, I successfully aligned with direct reports and stakeholders to achieve specified goals through proficient project management, operations management, and business continuity analysis. I also used my strong IT background and in-depth knowledge of banking, accounting, and service desk/call center management to identify and address client requirements and provide innovative solutions. I am an engaging speaker and presenter fluent in English and German, and a growth-minded motivator who builds staff esprit de corps and directs top-functioning teams.