Frank Li

Background

About Frank Li

IT technician with solid knowledge and hands-on experience in system administration and network configuration. Enthusiastic, optimistic, self-motivated team player. Master’s degree in computer internetworking and bachelor’s degree in computer science and technology. Outstanding academic records in Universities. Knowledge and experience with networking concepts and protocols. Familiar with VMware virtualization platform and Amazon AWS cloud platform. Familiar with Python and Shell script programming. Working experience in evaluating and installation of different operating systems such as Windows Server, Linux Red Hat, and Windows 7 and 10. Hands-on experience in installation and deployment of workstations, mainframes, servers, routers, and switches. Practical experience in desktop repairing, application software upgrading, and antivirus software patching. Ability to convey complicated technical terminologies and information in an easily understood way. Abundant frontline customer service experience. Team leader and team player with excellent communication skills and an optimistic attitude. Strong attention to detail and willingness to learn emerging technologies. Self-motivated with an ability to multitask. Kind nature and sense of humor.