Frank MacRi

Background

About Frank MacRi

SUMMARY OF EXPERIENCE Highly motivated individual who is a goal orientated critical thinker complemented by understanding what it means to be a team player with a strong work ethic that possess, strong technical, problem-solving, leadership and decision-making skills. Passionate leader of teams and people. Highly skilled at motivating individuals and cross-functional teams to achieve individual team members and common goals. Key innovation champion able to manage the entire product lifecycle. Architected, developed, and implemented multiple successful analytical dashboards for consultants, management, and executives. Extensive track record of aligning business solutions with customer needs. Able to manage multiple operational support contracts, support issues, and technical teams while aligning technical requirements with business needs. Mentor to young aspiring IT Professionals. Represented Long View at the ICTC (Information & Communications Technology Council) Cyber Security recruitment event at Metropolitan University in Toronto Led imitative to highlight potential monthly reoccurring revenue opportunities and client technical debt to VPs and Executives. LEADERSHIP SKILLS Scrum & ITIL Leader Business Analyst Coaching of Individuals Project Management Continual Service Improvement Innovator Quarterly Business Reviews Deal Time Cost Recovery & Tracking TECHNICAL EXPERIENCE Power Bi Report Development Azure DevOps Cloud Networking Monitoring Tools End User Experience EDUCATION & ACCREDITATIONS ITIL v4 Foundations Certified ITIL4 Strategist: Direct,Plan and Improve Training Foundation DevOps & Agile Training for Leaders (Phoenix Project & Scrum for Operations) Microsoft Certified Professional Cisco Meraki Networking Associate AppDynamics SE Kickstarter Long View Leadership Program Nutanix Platform Professional