Verified recordSoftware Development

Franklin Markley

Senior Product Manager, Digital Messaging Cloud at Pegasystems

Based in United States

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Seniority

Other

Department

Other

Location

United States

Industry

Software Development

Company size

5.6K

Contact information

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Email

1 credit

f•••••••@pega.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Franklin Markley

Outcome-driven product manager with 6+ years of experience (MBA, AWS certified) building cloud-native, GenAI-powered messaging and customer engagement platforms at enterprise scale.At Pegasystems, I manage a messaging platform that processes millions of events daily, partnering with engineering and architecture to design resilient, multi-tenant services on AWS serverless primitives. I focus on platform fundamentals: clear technical contracts, strong observability, safe delivery via CI/CD, and simplifying distributed complexity into reliable product experiences.Platform PM | API Platforms | GenAI product development | Cloud Infrastructure | SDKs | Observability | CI/CD | B2B Enterprise SaaS | UX & Self-service | Data Analysis | CRM & Financial Systems

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