Fred Estrella

Background

About Fred Estrella

Welcome! I am a Operations Coordinator with previous experience as office administrator, Project Manager, operations supervisor, customer service and banking services. LION – LinkedIn Open Networker festrella@me.com I hold a Master’s in Business Administration (MBA) and a Bachelor's degree in Biology. I am currently working on my 2nd Master's degree in Supply Chain Management. The varied supervisory, management and customer services roles I held working for a major airline company have allowed me to perfect my skills in working directly with customers and managing an unionized workforce in a fast-paced industry. Operations management, project coordination, execution & reporting; Office management and administration; Workforce supervision and scheduling; Client relations and communications, customer support & satisfaction. MY VARIED EXPERTISE IN A CONDENSED FORM MANAGEMENT AND OPERATIONS: Technical Services Project Management, Project Planning and Execution, Operations Supervision, Employee Relations and Supervision, Unionized Workforce, Quality Assurance, Client Relations and Partnership. ADMINISTRATION: Regulations and Procedures, Office Management and Coordination, Staff Training and Supervision, Telecommunications, New Branch Openings, Purchasing and Distribution, Project Data Documentation, Reporting and Analysis, Events Planning and Coordination, Customer Service and Satisfaction, Scheduling and Travel Coordination. HUMAN RESOURCES: Training and Education, Recruiting, Evaluation, Candidates Interviewing and Selection, Orientation, Employee Discipline. FINANCE: Reports, Budgets, Planning, Analysis, Bank Relationships.