Fred Wardle

Background

About Fred Wardle

EDUCATION & TRAINING Art Institute Online Division, Pittsburgh, PA Residential Planning- Certificate Northeast Real-estate Board, Philadelphia PA Residential Real-estate – Diploma Orleans Technical Institute, Philadelphia PA Residential/Commercial Electricity- Diploma Fayetteville State University, Fayetteville, NC Business Communications, Human Resources Organizations Behavior, Business Management Microsoft Suites to include Excel, Microsoft Word, Power Point, Outlook CAREER HISTORY Oak Island Accommodations- Vacation rental homes Service Maintenance/ IT technician March 2015 – June 2017 Customer service excellence Big Lots Assistant Mgr 2010 – 2015 • Checking of accuracy with daily deposits and balancing of depository safe nightly • Running promotional campaigns to market products. • Ensuring that all Health & Safety guidelines and procedures are maintained and implemented. • Proactively building, developing and maintaining relationships with all staff members. • Maintaining adequate inventory, and inventory quality assurance. • Communicating information to staff and supervisors in a professional manner. • Assisting customers with their questions, problems and complaints. • Supporting customers and other members of the team with sales advice and product support. Mac’s Store Mgr 2005 – 2009 • Managed and operated a convenience store • Design and implement staff communications programs in order to ensure a positive environment • Utilized company computer for all accounting, record keeping and data entry • Manage and order supplies within the budget guidelines of the organization • Negotiate with vendors/suppliers for discounts and quantity purchased allowances. • Maintained all internal policies, securities procedures and auditing controls. • Responsible for encouraging the growth and assisting in the evaluation progress of the staff. • Responsible for employee payroll, benefits & deductions.