Frederic Doucet
Service Delivery Manager at Firmenich
Based in Le Mans, France
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Seniority
Manager
Department
Operations
Location
Le Mans
Industry
Chemical Manufacturing
Company size
5K
Contact information
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f•••••••@firmenich.com
Phone
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Background
About Frederic Doucet
Business and technical partner with more than one decades of experience in the management of effective IT Client Support Services first in France, Spain, Italy and UAE in a global acting company- Collaborative leader with the ability to execute on stated objectives and strong customer service orientation, high creative will, deep understanding of market trends and high affinity for technology- More than 10 years of experience in the management of international and interdisciplinary teams- Global deployment of Canon uniFLOW solution with secure print- Design and implement digital signage solution in many countries- Successful implementation of new Site in Dubai and his extension 2 years after- Design and implementation of a new concept user oriented “Open Doors” which improves the IT knowledge for the users and improve their productivity- Experienced in managing budget and in remote vendor governance- Deep knowledge of IT Hardware, Infrastructure, Peripherals- and Standard Software Application- ITIL V3 certified
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