Frederic Maille

Background

About Frederic Maille

30 years of Customer Satisfaction Experience, among fast growing and dynamic international environments, acting in management roles to develop efficient organisations for successful businesses with engaged people and happy customers- Design, Develop, Execute strategies made of specific action plans - Simplify, adapt processes to increase organisations' efficiency - Grow results through productivity & performance analysis and monitoring - Increase people skills, motivation, retention through training, development, coaching, career plans - Stimulate interactions, create sustainable partnerships & synergies with customers and counterparts - Ensure service quality, compliance, resources alignment through continuous improvement focus - Innovate & collaborate to expand the market and generate new business opportunities - Drive high standards to exceed challenging goals and to accompany the change at all levels. in collaborative, cross-cultural and cross-functions environments.