Frederic Ulrichts

Background

About Frederic Ulrichts

A self-motivated leader with experience in Contact Centre, Incident Management- and People Management leadership. A technology leader that is comfortable interacting with top executives; updating, sharing information and influencing at high level. An innovative thinker who likes to look at process and product improvements to increase the customer experience and deliver one that is nothing short of “delightful”. A trailblazer, but this is not a journey he’s intended to take alone but together with others. Being highly inclusive, ensuring that all of us feel we play a vital role in the success of the mission. A practical, concrete thinker who is at his most powerful when reacting to and solving other people’s problems. A leader that senses other people’s feelings and feels compelled to recognise these feelings, give them a voice and act on them.