Frederick Irving

Director of Education at Visions And Pathways

Based in New York, United States

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Seniority

Director

Department

Education

Location

New York

Industry

Civic and Social Organizations

Company size

33

Contact information

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Email

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f•••••••@visionsandpathways.org

Phone

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Background

About Frederick Irving

Accomplished and organized professional with thirteen progressive years of IT experience working in a fast paced challenging environment. Highly skilled at managing complex task and creating workflow efficiencies across local, regional and global environments. Excellent analytical and problem solving skills while working under duress. Exceptional relationship, communication, mentoring and managerial skills. Advanced computer networking and java programming skills. Career Highlights: • Team Lead in the development of JP Morgan’s’ global 24 X 7 Incident Management system. • Contributed to the technology team weekly review of incident Management processes • Developed a HTML online support and troubleshooting document repository for Chase Retail Helpdesk Call Centers and Incident Management team • Global trainer and mentor of Incident Management trainees across London, Japan, India and the Philippines

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