Frederick Irving
Director of Education at Visions And Pathways
Based in New York, United States
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Seniority
Director
Department
Education
Location
New York
Industry
Civic and Social Organizations
Company size
33
Contact information
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f•••••••@visionsandpathways.org
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Background
About Frederick Irving
Accomplished and organized professional with thirteen progressive years of IT experience working in a fast paced challenging environment. Highly skilled at managing complex task and creating workflow efficiencies across local, regional and global environments. Excellent analytical and problem solving skills while working under duress. Exceptional relationship, communication, mentoring and managerial skills. Advanced computer networking and java programming skills. Career Highlights: • Team Lead in the development of JP Morgan’s’ global 24 X 7 Incident Management system. • Contributed to the technology team weekly review of incident Management processes • Developed a HTML online support and troubleshooting document repository for Chase Retail Helpdesk Call Centers and Incident Management team • Global trainer and mentor of Incident Management trainees across London, Japan, India and the Philippines
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