Frederick Mathis
Sales & Customer Support Specialist at Safestreets
Based in United States
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Seniority
Staff
Department
Sales & Business Development
Location
United States
Industry
Consumer Services
Company size
512
Contact information
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f•••••••@safestreets.com
Phone
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Background
About Frederick Mathis
I am a detail-oriented professional with experience in customer support, account management, and issue resolution across both private and public sectors. Skilled in troubleshooting SaaS platforms, reconciling accounts, and delivering excellent customer experiences, I thrive in fast-paced environments where collaboration and problem-solving drive success. My background includes supporting residential, commercial, and enterprise clients, documenting resolutions in CRM systems, and partnering with teams across Product, Engineering, Sales, and Customer Success to streamline workflows and reduce escalations. I am passionate about using clear communication and data-driven processes to enhance efficiency, improve retention, and empower clients.
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