Frederick Sidoti
Senior Training Specialist at Oracle
Based in Waterbury, United States
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Seniority
Staff
Department
Information Technology
Location
Waterbury
Industry
IT Services and IT Consulting
Company size
199K
Contact information
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f•••••••@oracle.com
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Background
About Frederick Sidoti
I am a dedicated, goal-oriented, customer-service focused senior leader with experience in highly technical environments where training and customer satisfaction is a key ingredient to success. y background is adept at developing and delivering large-scale training programs in support of Field Service Engineers. My track record of training, coaching, and mentoring call center personnel to provide high quality customer service, giving prompt and complete information to customers. I am skilled in a wide range of digital reproduction, facsimile, and networking equipment. As an organized persuasive public speaker and effective project manager built for follow up and follow through in all area that I am involved. Technical Support | Troubleshooting & Issue Resolution | Program Management | Software Documentation | Document Management | Account Management | Process Improvement | Computer Hardware | Staff Management & Development | Public Speaking | Leadership & Team Building | Managed Print Services sidotifr@gmail.com
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