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Fredericka Scantling

Client Service Center Manager at Pinnacle Financial Partners

Based in Nashville, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Nashville

Industry

Banking

Company size

3.6K

Contact information

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Email

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f•••••••@pnfp.com

Phone

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Background

About Fredericka Scantling

Senior Operations Manager with extensive experience leading high volume call centers for Commercial and Federal accounts. Strong reputation for building exceptional teams, driving results and delivering quality business process improvements.Specialties: Multi-Site Operational Management, Vendor and Customer Relationship Management, Certifications in HDI Support Center Management, ITIL Foundations and Intermediate Service Operations

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