Frederik Burger
Senior Customer Success Manager at Hootsuite
Based in Hesperange, Luxembourg
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Seniority
Manager
Department
Customer/Client Service
Location
Hesperange
Industry
Software Development
Company size
1.7K
Contact information
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f•••••••@hootsuite.com
Phone
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Background
About Frederik Burger
At Hootsuite, my focus as a Senior Customer Success Manager encompasses fostering customer adoption, renewal, and growth. Leveraging a strategic approach, I ensure that each account I manage not only meets but surpasses retention targets, exploring upsell and cross-sell avenues to enhance our clients' success. My approach is rooted in building trust and transparency, which allows me to develop robust client relationships. With expertise in Talkwalker & Hootsuite products and a sharp eye on industry trends, my goal is to empower clients to utilize our services effectively, ensuring their strategic objectives align with the innovative solutions we provide.
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