Verified recordSoftware Development

Frederik Burger

Senior Customer Success Manager at Hootsuite

Based in Hesperange, Luxembourg

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Seniority

Manager

Department

Customer/Client Service

Location

Hesperange

Industry

Software Development

Company size

1.7K

Contact information

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Email

1 credit

f•••••••@hootsuite.com

Phone

5 credits

+352 ••• •••• ••••

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Background

About Frederik Burger

At Hootsuite, my focus as a Senior Customer Success Manager encompasses fostering customer adoption, renewal, and growth. Leveraging a strategic approach, I ensure that each account I manage not only meets but surpasses retention targets, exploring upsell and cross-sell avenues to enhance our clients' success. My approach is rooted in building trust and transparency, which allows me to develop robust client relationships. With expertise in Talkwalker & Hootsuite products and a sharp eye on industry trends, my goal is to empower clients to utilize our services effectively, ensuring their strategic objectives align with the innovative solutions we provide.

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